Terms and Conditions

These Terms and Conditions apply whenever you request an estimate, book a service, or otherwise engage MyBosch ("we", "us", "our"), for appliance repair, installation or claims work. By booking with us, you agree to these terms.

Estimates are free and given over the phone, based on the fault you describe. They are a guide only, because the fault is confirmed on site. Your technician confirms the price before any work begins.

When you book a service, we will confirm the day and an approximate arrival window with you in advance. We will let you know if anything changes. Please ensure someone is available at the property during your booked time, or reachable by phone.

Payment is due on completion of the work unless we agree otherwise with you in writing.

We understand plans change. If you need to cancel or reschedule, please let us know as early as you can so we can offer the time to another customer. Repeated late cancellations may affect our ability to offer priority scheduling in future.

To help us complete the job safely and efficiently, please clear access to the appliance, including the cupboard or space around it, and secure pets away from the work area. If we cannot safely reach the appliance on the day, we may need to reschedule or adjust the scope of work.

While we take great care in every home and business, to the extent permitted by law, our liability for any loss or damage arising from our services is limited to the value of the service provided.

If you are not satisfied with any part of the work we have completed, please let us know as soon as possible so we can make it right. Parts carry a 12-month warranty.

The content on this website, including text, images, and branding, belongs to MyBosch or is used with permission. You may not reproduce or use it for commercial purposes without our consent.

These terms are governed by the laws of New South Wales, Australia, and any disputes will be handled in the courts of that state.

We may update these Terms and Conditions from time to time. The current version will always be available on this page.

If you have any questions about these terms, contact us on 0491 570 006.