Insurance claim inspections in Sydney

Yes. We provide express reports and inspections for appliance insurance claims, and we deal with all major and smaller Australian insurers including NRMA, AAMI, Allianz, Surewise, Budget Direct, Woolworths and Youi. Once the insurer approves, we’re authorised to repair and we get on with it.

All of them. We provide claim inspections for fridges and freezers, washing machines, dryers (tumble, condenser and heat pump), dishwashers, ovens (gas and electric), stoves and cooktops (gas, electric and induction), rangehoods (slide, canopy, island and under-bench), microwave ovens and air conditioners.

Usually not for wear and tear. Home and contents insurance generally covers appliances damaged by insured events — storms, fire, theft — rather than a breakdown from age. Some policies add optional motor burnout cover. Check your policy wording. If it is covered, your insurer will usually want an inspection report before approving a repair or replacement.

Often the damage, but not the appliance. Many policies cover the floors, cabinets and walls a leak damages, but not the dishwasher that caused it. Check your policy wording. Either way, a report on what failed and why helps the claim, and we can repair the leaking appliance.

Check your proof of purchase against Bosch’s warranty terms — manufacturer warranty claims go through Bosch first. If the appliance is outside warranty, you may still have rights under Australian Consumer Law, and some failures are covered by home insurance. We can inspect it and tell you what failed.

It depends on the age of your appliances and the excess. Breakdown cover and extended warranties usually charge a service fee or excess on every claim, so several small claims add up. They tend to make more sense for older, expensive appliances than for new ones still under warranty. We don’t sell policies, so we have no stake in the answer.

We’re authorised to repair, and we complete the work without further delay. After-service is available, and parts are guaranteed under manufacturer guarantee for up to 10 years.

Check your policy first — if the appliance is covered, your insurer decides whether to repair or replace it. If it isn’t covered, get a repair estimate and compare it with the price of a new appliance. Our estimates are free over the phone, and we’ll tell you if replacing is the better call.